How to check ACOM loan balance?

ACOM Consumer Finance Corporation, a prominent financial institution in the Philippines, offers accessible personal loans to meet various financial needs. For borrowers, keeping track of loan balances is essential for effective financial management. This guide provides a comprehensive overview of the methods available to check your ACOM loan balance.

Methods to Check Your ACOM Loan Balance

ACOM provides several convenient options for borrowers to monitor their loan balances:

SMS Service

ACOM’s SMS service allows you to check your loan balance via text message. Follow these steps:

• Step 1: Send a text message with the content ACOMLOAN to the appropriate number based on your mobile network:
  • Globe subscribers: 0917-626-1063
  • Smart subscribers: 0908-811-4439
• Step 2: Upon receiving a reply with a menu, respond with 1 to select the balance inquiry option.
• Step 3: Send another text message in the following format:

BAL [Membership Number] [Registered Mobile Number]

For example:

BAL 00010543210 09127654321

Send this message to the same number used in Step 1.

You will receive a text message with your current loan balance and available loanable amount.

Online Account Access

ACOM offers an online portal where you can manage your loan account. To check your balance online:

• Step 1: Visit the ACOM website and log in to your account using your credentials.
• Step 2: Navigate to the section displaying your loan details to view your current balance.

If you haven’t registered for online access, you may need to create an account using your loan details and personal information.

Customer Service Hotline

For personalized assistance, you can contact ACOM’s customer service:

• Phone: (02) 5304-5200
• Email: customer_service@acom.com.ph

Customer service representatives are available to provide information about your loan balance and address any inquiries.

Conclusion

Effectively managing your ACOM loan involves regular monitoring of your loan balance. Utilize the SMS service for quick updates, access your account online for detailed information, or reach out to customer service for personalized support. By staying informed about your loan status, you can ensure timely payments and maintain a healthy financial standing.